Support for a software does not end all of a sudden (well, to some people it does… much like new year’s eve being surprisingly early), normally there are fixed time frames for how long a particular piece of software is being supported.
You are thinking about using an Open Source Software but are unsure whether you might get the same support that a paid software would have. In the following sections we’re presenting the different levels of support you can leverage for typical open source projects.
One of the fundamental problems with doing a lot of stuff: Unless you tell what you are doing, people start to think you are not doing anything. So, we understand that the lack of communication in the past weeks wasn't good. Indeed, and we hope you understand, it was because we did a LOT of things. However, we'd like to say sorry and promise we'll do better in the near future.