Service Level Agreements

Websites or applications are a vital part of your digital strategy. Keeping them running smoothly is your top priority.

Most of your infrastructure stack is secured with several SLAs - from your datacenter to your servers, from your application services to your website built with TYPO3.

Now you can fill the last gap in your infrastructure with Service Level Agreements unique to the TYPO3 world, an SLA for the TYPO3 core itself!

Every request handed to us will be handled by capable professionals who know their way around TYPO3 for a lot of years. We will identify the issue at hand and come up with a solution so your business keeps on running.

Pick a response time that fits your needs. From 2 business days to 4 hours day and night, there is the right pick for everyone.

Starting at only €200 per month you can start small and go big as your business grows.

Enterprise and Enterprise Pro customers will get their own dedicated account managers since being able to communicate with a live person not only feels better, it oftentimes leads to solving problems more easily and much quicker.

Your account manager will get to know you and your project over time and you will even be able to meet them at the annual T3Con and talk about all the things that were achieved together; fist-bumping included.