BLZK’s Contemporary TYPO3 Portal Keeps Patients and Dentists Informed and Connected

The Bavarian State Chamber of Dentists (Bayerische Landeszahnärztekammer, BLZK) represents around 17,500 dentists across Bavaria and provides a wide range of services for dental professionals and patients. Over time, the organization’s digital landscape had grown into a collection of portals and services, including a dentist search, job board, and practice exchange.

BLZK was searching for an agency to revamp their portal, ensuring an optimized user experience. In April 2024, they partnered with Telekom MMS GmbH, an agency whose focus is primarily on customers in healthcare and public sectors, specializing in open source software. With extensive industry expertise and deep experience in TYPO3 CMS, Telekom MMS was the ideal partner for BLZK’s website relaunch.

BLZK’s existing web presence no longer met modern expectations for user experience, accessibility, and content management. Information was distributed across multiple services and portals, making navigation and content discovery increasingly complex for both dentists and patients.

The organization sought a solution that would modernize its digital brand, improve accessibility, streamline editorial processes, and create a consistent experience across all services. A particular focus was placed on helping users quickly find relevant information while establishing a scalable foundation for future digital services.

Telekom MMS specializes in open source software and chose TYPO3 CMS as the solution for this relaunch due to its flexible administration, user-friendly interface, and scalability. As BLZK’s preferred CMS, TYPO3 offers the open-source sovereignty and robust capabilities needed to support the organization’s complex projects and workflows.

Telekom MMS delivered the project using an agile Scrum approach, covering strategy, UX design, development, and implementation. A redesigned information architecture simplified navigation and improved content discoverability across the platform.

A token-based design system established a modern and consistent digital brand identity while supporting accessibility requirements. TYPO3 multisite capabilities enabled the integration of various services into a unified platform, supported by custom extensions and enhanced search functionality.

The relaunched BLZK platform provides dentists and patients with faster access to information and services through intuitive navigation, improved search capabilities, and streamlined user journeys. Key offerings such as the dentist directory, practice exchange, job marketplace, and publication ordering system are now fully integrated within a modern and accessible environment.

With TYPO3 as its foundation, BLZK now benefits from a scalable, future-proof digital ecosystem that strengthens its service offering while simplifying content management and supporting future growth.